General Information
General Information
Visit our newly renovated salon...
General Information

 

Contact Us

Headlines Salon
326 Massachusetts Avenue NE
Washington DC 20002
202.546.5151

headlines@headlines-salon.com
www.headlines-salon.com
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Comments & Suggestions

As a salon client, you are ... our life line. I value your business and your opinions. Please send me an e-mail anytime about your personal salon experiences. Your comments and suggestions are very important to our continued success. I sincerely appreciate your feedback.

Angelika O'Donnell, Owner
headlines@headlines-salon.com

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Hours

Tuesday - Friday             10am-7pm
Saturday                           9am-5pm
Sunday & Monday           Closed

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Directions

Headlines Salon is located on Capitol Hill
at 326 Massachusetts Avenue, N.E.
3 1/2 blocks east of Union Station Metro and the US Capitol!

From U.S. Capitol:

Walk East to 4th Street N.E.
Turn left (North) to Massachusetts Ave.
Headlines will be on right between 3rd & 4th Streets N.E.
Next to Café Berlin & Two Quail Restaurants

From Union Station:

Red Line Metro
Walk East 3 ˝ blocks
326 is on the left (North) side of street
Between 3rd & 4th Streets N.E.
Next to Café Berlin & Two Quail Restaurants

From Virginia:

Cross the 14th St. Bridge, bare right I-395 North.
Exit U.S. Capitol, stay in right lane,
Quick right exit in underpass, D Street
Exit D Street, At light turn right,
6 blocks, turn right onto Massachusetts Ave. N.E.
1 Block on left is 326.

From NW, DC:

Take Massachusetts Ave. NW past
Union Station - Columbus Circle
3 ˝ blocks East to 326 Massachusetts Ave. N.E.

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Map
Map

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Parking

Our convenient Capitol Hill location offers street and metered parking. Union Station offers parking or the Metrorail. Headlines Salon is just 3 1/2 blocks east of Union Station.

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Forms of Payment

We accept   Visa  Mastercard
Personal Checks, Travelers Checks, and Cash.
Gratuities may not be included on credit cards.

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Confirmation Calls

Confirmation Calls - As a mutual courtesy, we make every effort to confirm all appointments 2 days prior to the scheduled appointment time. We ask that you please keep us informed of address and phone number changes, both home and work. Because there are times we are unable to call, we ask that you not rely solely on our calling you to remember your appointments. Please make a notation in your calendar. Efficiency in scheduling enables us to better serve you.

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Cancellation Policy

Please give at least 24 hours notice if you should need to cancel an appointment. Your consideration is greatly appreciated and allows us the apportunity to offer your appointment time to other waiting clients.

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Gratuities

By popular client request ... some helpful guidelines.

If you are pleased with the service you received ...
" Miss Manners recommends adding 20% to the total bill ".

A gratuity is representative of how pleased a customer is with a service.

If several technicians provided services for you, each should be considered.

So we may continue to attract highly skilled support staff, we ask that you not overlook our assistants, color technicians and shampoo staff, as they also work very hard to please you.

If you intend a gratuity to be split amongst those that serviced you, please specify so. Gratuities are not automatically split.

For your convenience, individual gratuity envelopes are provided so you may leave your gratuity and a special note of thanks for each technician that serviced you.

Gift Certificates do not include gratuities. Gratuities should be based on the full price of the service or services provided. Prices are available in our brochure or our Salon Coordinator will help you with the value of the services.

Gratuities should be based on the full price (value) of a service. Please consider this when receiving services or packages that are specially priced. For example, ... our Ladies Day of Pampering is a $345 value, specially priced at only $295, a $50 savings! The gratuities should be based on the $345 value of the services received.

If you have had 4 or more services, you may prefer to add a percentage to your total bill, and have us divide the gratuities appropriately for you. Just let us know if you would like to do this.

We hope that this guideline was helpful, as it was intended.

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Prices Subject To Change Without Notice.
Pricing is in accordance with time, complexity and experience level.



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